11 Sep 2023 07:47 PM
Hi
the image is pixelating and blotchy when watching live tv and recorded programmes. When using apps such as Amazon prime the image is perfect the problem is when using sky q.
I have reset the hard drive, checked the wires changed the wires and changed the colour settings but it's the same.
any suggestions? It's a fairly new box about 6 months old but it is progressively getting worse
11 Sep 2023 08:02 PM - last edited: 11 Sep 2023 08:02 PM
Posted by a Superuser, not a Sky employee. Find out moreSatellite Dish alignment perhaps?
12 Sep 2023 09:08 AM
Posted by a Superuser, not a Sky employee. Find out moreAre the apps you're talking about that have a perfect picture running on the Tv or on the Q box?
12 Sep 2023 10:47 AM
The apps are running through the sky q box.
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