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Discussion topic: Image pixelation

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This message was authored by Bethan+Bithell This message was authored by: Bethan+Bithell

Image pixelation

Hi

the image is pixelating and blotchy when watching live tv and recorded programmes. When using apps such as Amazon prime the image is perfect the problem is when using sky q.  

I have reset the hard drive, checked the wires changed the wires and changed the colour settings but it's the same. 

any suggestions? It's a fairly new box about 6 months old but it is progressively getting worse 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Image pixelation

Posted by a Superuser, not a Sky employee. Find out more

Satellite Dish alignment perhaps?

I am just another Sky customer and my views are my own
This message was authored by Chodley This message was authored by: Chodley

Re: Image pixelation

Posted by a Superuser, not a Sky employee. Find out more

Are the apps you're talking about that have a perfect picture running on the Tv or on the Q box?

Bethan+Bithell
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This message was authored by Bethan+Bithell This message was authored by: Bethan+Bithell

Re: Image pixelation

The apps are running through the sky q box. 

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