Discussion topic: If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
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Message posted on 23 May 2024 08:16 AM
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If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
My Sky broadband & Anytime Talk contract is ending next month and I want to switch to a cheaper provider. Can I keep my Sky Q box which I pay £15 a month for as we use it for watching TV and recording programmes?
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Message posted on 23 May 2024 08:28 AM
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Re: If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
You can keep the Q contract even if you cancel the phone/broadband.
You can keep the Q box for as long as you have an active subscription (presumably Essentials here).
Message posted on 23 May 2024 08:29 AM
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Re: If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
@Woodhaj wrote:
My Sky broadband & Anytime Talk contract is ending next month and I want to switch to a cheaper provider. Can I keep my Sky Q box which I pay £15 a month for as we use it for watching TV and recording programmes?
Hi @Woodhaj If you are still paying for a TV viewing subscription then you will keep the SKYQ box, but you will need to return any SKY hardware from your cancelled broadband subscription.
I used to have superpowers… But a therapist took them away.
Message posted on 23 May 2024 09:09 AM
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Re: If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
@Woodhaj wrote:My Sky broadband & Anytime Talk contract is ending next month and I want to switch to a cheaper provider. Can I keep my Sky Q box which I pay £15 a month for as we use it for watching TV and recording programmes?
Your Sky Q service is completely separate from any broadband contract. You can switch to any broadband provider and still keep your Sky Q service without any issues. All you will need to do when you get your new broadband activated is connect your Q box to your new router, either via WiFi or ethernet cable.
Message posted on 23 May 2024 12:01 PM
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Re: If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
Many thanks!
Message posted on 23 May 2024 12:02 PM
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Re: If I cancel my broadband & phone package (contract ending) can I keep my Sky Q box ?
Thank you!
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