This discussion topic has been answered Discussion topic: I want to rebook an engineers visit
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Message posted on 29 Jan 2024 09:18 AM
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Message posted on 31 Jan 2024 12:31 AM
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Many thanks, I didn't mean to post this here, I thought I was talking to online help as I had been trying to contact them since the day before, they kept telling me to go on "my sky" app, but the app was telling me I need to contact them for my kind of appointment, eventually I got through and sorted it out.
Thank you for taking the time to advise me, much appreciated.
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Message posted on 29 Jan 2024 09:19 AM
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Re: I want to rebook an engineers visit
@aerron66 wrote:I want cancel and rebook an engineers visit
Can't you do it from the MySky section of the website? If not you'll need to ring Sky to rebook it.
Message posted on 29 Jan 2024 10:00 AM
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Re: I want to rebook an engineers visit
This link explains the process
https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment
however if the appointment was for today or tomorrow you are almost certainly going to be charged £25 / €25.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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Message posted on 31 Jan 2024 12:31 AM
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Many thanks, I didn't mean to post this here, I thought I was talking to online help as I had been trying to contact them since the day before, they kept telling me to go on "my sky" app, but the app was telling me I need to contact them for my kind of appointment, eventually I got through and sorted it out.
Thank you for taking the time to advise me, much appreciated.
👍
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