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This discussion topic has been answered Discussion topic: I want to rebook an engineers visit

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This message was authored by: aerron66

I want to rebook an engineers visit

I want cancel and rebook an engineers visit

 


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This message was authored by: aerron66 Answer

Re: I want to rebook an engineers visit

Many thanks, I didn't mean to post this here, I thought I was talking to online help as I had been trying to contact them since the day before, they kept telling me to go on "my sky" app, but the app was telling me I need to contact them for my kind of appointment,  eventually I got through and sorted it out.

Thank you for taking the time to advise me, much appreciated.

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This message was authored by: Jones_The_Cat

Re: I want to rebook an engineers visit


@aerron66 wrote:

I want cancel and rebook an engineers visit

 


Can't you do it from the MySky section of the website? If not you'll need to ring Sky to rebook it. 

This message was authored by: Daniel0210

Re: I want to rebook an engineers visit

Posted by a Superuser, not a Sky employee. Find out more

@aerron66 

This link explains the process 

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

however if the appointment was for today or tomorrow you are almost certainly going to be charged £25 / €25. 


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NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Avatar for aerron66
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This message was authored by: aerron66 Answer

Re: I want to rebook an engineers visit

Many thanks, I didn't mean to post this here, I thought I was talking to online help as I had been trying to contact them since the day before, they kept telling me to go on "my sky" app, but the app was telling me I need to contact them for my kind of appointment,  eventually I got through and sorted it out.

Thank you for taking the time to advise me, much appreciated.

👍

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