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Discussion topic: Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tried rebooti.

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This message was authored by L.j This message was authored by: L.j

Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tried rebooti.

Sky q mini box showing only amber light. Nothing on screen. Tried 1&3/7&9 button thing and nothing. Tried reboot, still nothing 

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tr

Posted by a Superuser, not a Sky employee. Find out more

@L.j wrote:

Sky q mini box showing only amber light. Nothing on screen. Tried 1&3/7&9 button thing and nothing. Tried reboot, still nothing 


@L.j try pressing where the amber light is as its also the on button see if the box comes on if it does then try resetting your remote


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
L.j
Topic Author
This message was authored by L.j This message was authored by: L.j

Re: Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tr

Thanks, already tried that; still blank screen with no green light 

This message was authored by Laing1 This message was authored by: Laing1

Re: Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tr

Posted by a Superuser, not a Sky employee. Find out more

@L.j wrote:

Thanks, already tried that; still blank screen with no green light 


@L.j have you tried pressing the reset button on the back of the mini box hold it in for 20 seconds 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by oldfella This message was authored by: oldfella

Re: Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tr

Posted by a Superuser, not a Sky employee. Find out more

@L.j wrote:

Sky q mini box showing only amber light. Nothing on screen. Tried 1&3/7&9 button thing and nothing. Tried reboot, still nothing 


Hi @L.j 

If the following link does not fix your issue you need to replace your mini

https://www.sky.com/help/articles/sky-q-box-wont-turn-on#:~:text=Restart%20your%20Sky%20Q%20box,back....

L.j
Topic Author
This message was authored by L.j This message was authored by: L.j

Re: Sky q mini box not turning on, the light is staying amber. Tried the 7&9/1&3 deal and tr

All sorted, thanks 

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