I want to rebook an engineers visit

[aerron66]

I want cancel and rebook an engineers visit

[Jones_The_Cat]

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@aerron66 wrote:

I want cancel and rebook an engineers visit

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Can't you do it from the MySky section of the website? If not you'll need to ring Sky to rebook it. 

[Daniel0210]

@aerron66 

This link explains the process 

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

however if the appointment was for today or tomorrow you are almost certainly going to be charged £25 / €25. 

[aerron66 · Accepted solution]

Many thanks, I didn't mean to post this here, I thought I was talking to online help as I had been trying to contact them since the day before, they kept telling me to go on "my sky" app, but the app was telling me I need to contact them for my kind of appointment,  eventually I got through and sorted it out.

Thank you for taking the time to advise me, much appreciated.

👍