11 Sep 2024 02:42 PM
I want to cancel DAZN. DAZN says i pay via Sky and need to contact Sky, Say theres no DAZN on mySkyQ
The payment method on Dazn app is SKYMASS. The link to cancel sub on dazn.com doesn't work. I get an error message saying you're not authorised to view this page.
11 Sep 2024 02:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Mulder1013 how did you sign up through the app on Q or the DAZN website
11 Sep 2024 02:49 PM
Posted by a Superuser, not a Sky employee. Find out moreDoes it show on your Sky bills?
Either:
https://www.sky.com/bill/tv-broadband-talk
or
https://www.sky.com/bill/marketplace/
13 Sep 2024 06:34 PM
Hi
Thanks fir the reply. It's not showing on my Sky bill.
13 Sep 2024 06:35 PM
On the DAZN app on firestick I think ?
13 Sep 2024 06:44 PM
Actually, I cancelled before through the DAZN website. I rejoined later through Sky. Both DAZN & Sky say they don't have access to accounts and billing. However, SKYMAS is the payment reference on my banking app.
23 Sep 2024 08:19 PM
I'm having the same problem as this. Dazn saying they have no billing details and blaming sky as payment made via 'skymas.' Sky have no idea when I try to speak to them. Any luck?
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