0

Discussion topic: I need to talk to someone about the problem with my viewing card

Reply
Avatar for Pamela55
Level 0 icon
What's this?
This message was authored by: Pamela55

Message posted on ‎24 Nov 2023 11:47 AM

I need to talk to someone about the problem with my viewing card

The message on screen is telling me to insert the viewing card with the chip facing up but it already is.

Report post
Post 1 of 2
249 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Nov 2023 11:55 AM

Re: I need to talk to someone about the problem with my viewing card

Posted by a Superuser, not a Sky employee. Find out more

@Pamela55 

Try taking it out, wiping it gently with a soft cloth in case there's a bit of dirt/dust on it and reinserting it until you hear the click. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Report post
Post 2 of 2
247 Views
0 Likes
Reply
Reply