24 Nov 2023 11:47 AM
The message on screen is telling me to insert the viewing card with the chip facing up but it already is.
24 Nov 2023 11:55 AM
Posted by a Superuser, not a Sky employee. Find out moreTry taking it out, wiping it gently with a soft cloth in case there's a bit of dirt/dust on it and reinserting it until you hear the click.
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