Discussion topic: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this ?

This message was authored by: Broooooce · ‎10 Jul 2023

I would like to ensure I don't get charged in the meantime

This message was authored by: GD1 · ‎10 Jul 2023

@Broooooce wrote:

I would like to ensure I don't get charged in the meantime

I'm afraid not as you're not talking to Sky via the forum, any staff present won't have any account details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: nigea99 · ‎10 Jul 2023

@GD1 wrote:

@Broooooce wrote:

I would like to ensure I don't get charged in the meantime

I'm afraid not as you're not talking to Sky via the forum, any staff present won't have any account details.

hi @Broooooce

You also need to be aware that SKY's processes aren't geared up for delaying charges

Their processes for returns, even when done in a speedy fashion, can still have hiccups resulting in charges being made for kit that has not been recorded on ther systems - albeit the charges refunded when the kit does get recorded as received

This message was authored by: Daniel0210 · ‎10 Jul 2023

@Broooooce

When you do send the equipment back make sure you keep your proof of posting safe and indefinitely.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this ?

I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this ?

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Re: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this

Re: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this

Re: I need to return my sky box - but I cannot do this until July 19th. Can you make a note of this

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