0

Discussion topic: I need a refund for Sky Q

Reply
Avatar for Thomas72
Level 0 icon
What's this?
This message was authored by: Thomas72

Message posted on ‎29 Apr 2025 10:00 AM

I need a refund for Sky Q

I recently tried to get Sky Q installed but the engineer was unable to install it. I paid £50 to get the box and now I cannot get through to anyone to get a refund on £50. Does anyone know how I can do this as logging into my account offers no help and neither does the virtual assistant. Is my only option staying on the phone for an hour to speak to someone?

 

Thanks, Thomas

Report post
Post 1 of 2
204 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎29 Apr 2025 10:03 AM

Re: I need a refund for Sky Q

Posted by a Superuser, not a Sky employee. Find out more
@Thomas72 wrote:

Is my only option staying on the phone for an hour to speak to someone?

 

Probably.  Say nothing when the bot interrogates you.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 2
200 Views
0 Likes
Reply
Reply