Audio distorted when change channel

[ak777]

When we change channel or watch a recording, the audio is crackled to start with and then you have to pause, rewind or change the channel for the audio to sort it self out. Is anyone else having these issues? 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147