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Discussion topic: I’m ready to cancel Sky.

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This message was authored by liz11112 This message was authored by: liz11112

I’m ready to cancel Sky.

I'm fed up with Sky now. They're quick to take your money but the support is awful. I've updated to a uhd box and it just freezes and overheats.

 

I've had Samsung remote into my TV and assure there is nothing wrong with it. All the apps on the tv work in UHD HDR.    

 

Sky told me to update the software on the box to Q220, but it will not take it and stays at Q210. I think it's unacceptable there isn't an easy solution to this. My Tv model is QE50Q80B. I'd love to hear if anyone has this TV with Sky Q 1TB UHD box.