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Discussion topic: I’m can’t access Netflix

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This message was authored by: ni

I’m can’t access Netflix

I have a sky account but in the past few years have my friend has shared her Netflix with me. I now pay for Netflix but can't get it working. Just still shows my friends account???

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This message was authored by: UnrealityTV

Re: I’m can’t access Netflix


@ni wrote:

I have a sky account but in the past few years have my friend has shared her Netflix with me. I now pay for Netflix but can't get it working. Just still shows my friends account???


If you have logged into Netflix using your friend's account details since you started paying for it via Sky, then the billing for it will have automatically been set to your friend's account.

Your friend will need to contact Netflix and switch the billing back to their own credit card and you will need to set up your own Netflix account and activate it through Sky. You may need to call Sky to do this properly. 

Netflix accounts cannot be shared between households when billed for via Sky. 

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