I have two mini boxes that keep freezing - particularly irritating when watching live sport.

[Woolfers]

The freezing issue gets worse in the evening. I've checked settings/status and it reports that all signals are good (satellite and broadband). I've also been on the website to check for issues and all seems good.  Please help! 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now after not receiving further response within 48 hours. If you still need help, please let us know, so we can re-escalate this for you. Thanks.