Problems with satellite signal on some channels

[MichaelJ]

It says at the top of the t.v screen:

This channel is currently affected by a problem with your satellite signal. 

How can I rectify this. 

[nigea99]

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@MichaelJ wrote:

It says at the top of the t.v screen:

This channel is currently affected by a problem with your satellite signal. 

How can I rectify this. 

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hi @MichaelJ 

Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer

https://www.sky.com/help/articles/sky-q-picture-problems

[Daniel0210]

@MichaelJ 

Worth adding that if you’re on a communal dish system in the UK you’ll have to contact your landlord or building management company rather than Sky.