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Discussion topic: I have signal, I have menu & channels & recordings, but none of them show on my TV,

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This message was authored by Simmo7 This message was authored by: Simmo7

I have signal, I have menu & channels & recordings, but none of them show on my TV,

I have sky, 

satelite

network

watch sky go

watch mini Q

 

bit whilst I can see channels and recordings, when I press play, no image & no sound

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: I have signal, I have menu & channels & recordings, but none of them show on my TV,

Posted by a Sky employee

Hi there @Simmo7, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: I have signal, I have menu & channels & recordings, but none of them show on my TV,

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Simmo7
Topic Author
This message was authored by Simmo7 This message was authored by: Simmo7

Re: I have signal, I have menu & channels & recordings, but none of them show on my TV,

Hi Adele,

I didn't receive anything to respond to ?

 

as it happens, this has been resolved, transpired to be my child messing with the settings, upgrading the SkyQ output, to a level the TV couldn't cope with.

dave

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