Discussion topic: I have connection but can’t access programjes
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Message posted on 19 Apr 2026 08:47 PM
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I have connection but can’t access programjes
I have checked settings and all appears ok and connected.
my main box is working but I can't access recordings.
my mini boxes are all showing connected but I can't access to guide.
it keeps saying waiting for tv schedule
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All Replies
Message posted on 19 Apr 2026 08:53 PM
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Re: I have connection but can’t access programjes
@craigt7 wrote:
I have checked settings and all appears ok and connected.
my main box is working but I can't access recordings.
my mini boxes are all showing connected but I can't access to guide.
it keeps saying waiting for tv schedule
@craigt7 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
rebooting the mini boxes
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Message posted on 20 Apr 2026 07:31 AM
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Re: I have connection but can’t access programjes
Yes I have tried everything. Engineer coming out on Wednesday.
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