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Discussion topic: Watch from start not working

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This message was authored by: Emma577

Watch from start not working

Why won't it let me 'watch from start' anymore. I have tried different channels and restarted my sky q. 

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This message was authored by: Me134

Re: Watch from start not working

Posted by a Superuser, not a Sky employee. Find out more

@Emma577 wrote:

Why won't it let me 'watch from start' anymore. I have tried different channels and restarted my sky q. 


Unless I've missed a trick, that's dependant on having catchup available for that particular show.

**********************************************************
Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub

This message was authored by: Laing1

Re: Watch from start not working

Posted by a Superuser, not a Sky employee. Find out more

@Emma577 wrote:

Why won't it let me 'watch from start' anymore. I have tried different channels and restarted my sky q. 


@Emma577 is this all channels or only some if some can you tell us what channels they are 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: Emma577

Re: Watch from start not working

It is any sky channels that normally provide the watch from start option. Its actually a sky stream though not Q. I was messaging for my parents. 

This message was authored by: Me134

Re: Watch from start not working

Posted by a Superuser, not a Sky employee. Find out more

@Emma577 wrote:

It is any sky channels that normally provide the watch from start option. Its actually a sky stream though not Q. I was messaging for my parents. 


Ah, that makes more sense then. Someone needs to move this to the Stream forum then.

 

When you say you restarted your Q box, I'm guessing that it was the Stream box restarted then?

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access with MLO enabled, main Deco hardwired to Max hub

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