27 Feb 2024 11:45 AM
I need packaging and a label, will I receive these through the post?
27 Feb 2024 11:48 AM
Posted by a Superuser, not a Sky employee. Find out moreSky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
27 Feb 2024 11:50 AM
Thank you
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion