Sky box upgrade

[Freddie4]

I need a new Sky box as my current box is old and faulty - keeps disconnecting from the signal

[caesarome]

You will need to call Sky about this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

[oldfella]

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@Freddie4 wrote:

I need a new Sky box as my current box is old and faulty - keeps disconnecting from the signal

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Hi @Freddie4 

Afraid you are not contacting Sky directly here as this is a customer forum.
Best to contact Sky for an Engineer
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home