Discussion topic: I have Sky Q. Loaded Paramount+, but I always get error code 3304.
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Message posted on 02 Sep 2023 06:22 PM
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I have Sky Q. Loaded Paramount+, but I always get error code 3304.
When trying to watch something on Paramount+, get error code 3304, and a message 'Sorry, but due to licensing restrictions, this video isn't available in your location'
Internet is working. Had this problem since I installed the app, it has never loaded a video.
I also pay for Lionsgate. But if I try to play anything I always get the message 'There was a playback error'.
Can anyone help please?
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Message posted on 03 Sep 2023 10:14 AM
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Re: I have Sky Q. Loaded Paramount+, but I always get error code 3304.
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 05 Sep 2023 11:09 AM
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Re: I have Sky Q. Loaded Paramount+, but I always get error code 3304.
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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