Sky is saying we do not have internet connection, not had it for 2 weeks now, we have rebooted, chec

[Alison23]

Sky is saying we do not have internet connection, we have rebooted everying  and checked settings and passwords. We get our internet from sky it is working on other devices but signal is intermittent and far from good. We have checked all leads are in correctly.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks