Discussion topic: I cannot connect to either of my sky q boxes

This message was authored by: Madgillie · ‎28 May 2023

Unable to connect to sky q boxes

This message was authored by: Invisiblename · ‎28 May 2023

@Madgillie wrote:
Unable to connect to sky q boxes

I assume you mean Sky mini boxes, as you can only use one Sky Q box at a single address

I am just another Sky customer!

This message was authored by: Laing1 · ‎28 May 2023

@Madgillie wrote:

Unable to connect to sky q boxes

@Madgillie if you mean your mini boxes as indicated by @Invisiblename Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting each mini box

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: I cannot connect to either of my sky q boxes

I cannot connect to either of my sky q boxes

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