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Discussion topic: I cancelled sky movies but i cant get the channel alibi now

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This message was authored by liz1953 This message was authored by: liz1953

I cancelled sky movies but i cant get the channel alibi now

I cancelled sky movies and ive lost the channel alibi 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: I cancelled sky movies but i cant get the channel alibi now

Posted by a Superuser, not a Sky employee. Find out more

@liz1953  What on screen message are you seeing 


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This message was authored by Laing1 This message was authored by: Laing1

Re: I cancelled sky movies but i cant get the channel alibi now

Posted by a Superuser, not a Sky employee. Find out more

@liz1953 wrote:

I cancelled sky movies and ive lost the channel alibi 


@liz1953 it's more than likely a total co-incidence Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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