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Discussion topic: I can’t get sky Atlantic but I subscribe to the channel

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Avatar for Invalid+ip+addres
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This message was authored by: Invalid+ip+addres

Message posted on ‎27 Feb 2025 10:37 AM

I can’t get sky Atlantic but I subscribe to the channel

Can't get sky atlantic

 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎27 Feb 2025 10:39 AM

Re: I can’t get sky Atlantic but I subscribe to the channel

Posted by a Superuser, not a Sky employee. Find out more

What is your base package?

 

Entertainment, Essentials or Signature?

 

Do you have HD pack?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Laing1

Message posted on ‎27 Feb 2025 11:26 AM

Re: I can’t get sky Atlantic but I subscribe to the channel

Posted by a Superuser, not a Sky employee. Find out more
@Invalid+ip+addres wrote:

Can't get sky atlantic

 

@Invalid+ip+addres Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to watch or download the programme in HD

The default download setting is HD so try changing the format to download in SD

you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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