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Discussion topic: I can’t access my paramount plus

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This message was authored by: Angela115

I can’t access my paramount plus

I can't access my paramount plus even though I have sky cinema. Ever since I had my old box replaced with a new one, it asks me to sign in but says email and password invalid. I've pressed the forgotten password link but it doesn't send anything to my email address. When I've trying signing back up to it it says I'm already signed up to it and I just need to log in. 

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This message was authored by: oldfella

Re: I can’t access my paramount plus

Posted by a Superuser, not a Sky employee. Find out more

@Angela115 wrote:

I can't access my paramount plus even though I have sky cinema. Ever since I had my old box replaced with a new one, it asks me to sign in but says email and password invalid. I've pressed the forgotten password link but it doesn't send anything to my email address. When I've trying signing back up to it it says I'm already signed up to it and I just need to log in. 


Hi @Angela115 

Looks like you may be trying with the wrong Email address

This message was authored by: Brad+Lemmon

Re: I can’t access my paramount plus

It seems it's a wider issue as none of my apps are loading with anything tonight on sky 

This message was authored by: oldfella

Re: I can’t access my paramount plus

Posted by a Superuser, not a Sky employee. Find out more

@Brad+Lemmon wrote:

It seems it's a wider issue as none of my apps are loading with anything tonight on sky 


Hi @Brad+Lemmon 

Just checked here and Paramount plus is loading and working Ok

This message was authored by: Scoop1982

Re: I can’t access my paramount plus

Mines the same error code MySky 2205 or somthing like that been trying for weeks tryed all the reloading and updating nothing g works 

This message was authored by: Beermonster53

Re: I can’t access my paramount plus

I can get paramount plus in living room but having trouble on mini box

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