0

Discussion topic: Multiscreen not working .

Reply
This message was authored by: Karen2807

Multiscreen not working .

I received my multiscreen box yesterday and the remote is not working .

Reply

All Replies

This message was authored by: oldfella

Re: Multiscreen not working .

Posted by a Superuser, not a Sky employee. Find out more

@Karen2807 wrote:

I received my multiscreen box yesterday and the remote is not working .


Hi @Karen2807 

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Reply