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Discussion topic: Multiscreen not working .
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This message was authored by: Karen2807
Message posted on 29 Nov 2023 11:33 AM
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Multiscreen not working .
I received my multiscreen box yesterday and the remote is not working .
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This message was authored by: oldfella
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Nov 2023 11:52 AM
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Re: Multiscreen not working .
@Karen2807 wrote:
I received my multiscreen box yesterday and the remote is not working .
Hi @Karen2807
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
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