I am subscribed to sky sports but my sky q box is saying that i am not

[Stiofan77]

I am subscribed to sky sports bit my sky q box is saying that I am not and that I will need to add it for £4 extra a month

[oldfella]

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@Stiofan77 wrote:

I am subscribed to sky sports bit my sky q box is saying that I am not and that I will need to add it for £4 extra a month

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Hi @Stiofan77 

Do you have the Full Sky Sports pack?

Also what channel gives you this message?