I am not receiving any satellite

[AlanTupper]

@ ALAN TUPPER 

[AlanTupper]

I am not receiving any satelite signal 

[Mark39]

Work through Sky's diagnostic help here: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-check-q

[Daniel0210]

@AlanTupper 
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check the troubleshooting in the link provided by @Mark39 

It may then give you the opportunity to arrange an engineer to check the alignment of your dish. If it doesn’t you’ll need to contact Sky to book an engineer appointment.

If you are connected to a communal dish you need to liaise with you building management company / landlord who will have their approved engineers to contact.

Note: A misalignment is not necessarily something that will be visible to the naked eye and could only affect one or two channels.

[Amandapaines]

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@AlanTupper wrote:

@ ALAN TUPPER 

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I want to know if an engineer is booked to come today as I was trying to book one in Before 3 pm as have a funeral

[GD1]

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@Amandapaines wrote:

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@AlanTupper wrote:

@ ALAN TUPPER 

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I want to know if an engineer is booked to come today as I was trying to book one in Before 3 pm as have a funeral

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No one on the community can tell you anything as we are customers like you, have you checkled your order trackinmg page?

You should be aware Sky don't guarantee arrival times of engineers, if you are not there when thee arrive there will be a fee to pay.