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Discussion topic: I accidentally downgraded to Netflix basic and can’t figure out how to upgrade to standard again?

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This message was authored by AshP84 This message was authored by: AshP84

I accidentally downgraded to Netflix basic and can’t figure out how to upgrade to standard again?

I can't work out how to upgrade back to Netflix standard again via the app. It just tells me what my currrnt package is and only give me the option to cancel my tv contract??

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This message was authored by oldfella This message was authored by: oldfella

Re: I accidentally downgraded to Netflix basic and can’t figure out how to upgrade to standard again

Posted by a Superuser, not a Sky employee. Find out more

@AshP84 wrote:

I can't work out how to upgrade back to Netflix standard again via the app. It just tells me what my currrnt package is and only give me the option to cancel my tv contract??


Hi @AshP84 

Currently you need to Add HD to your Q package to get Netflix standard.

 

AshP84
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This message was authored by AshP84 This message was authored by: AshP84

Re: I accidentally downgraded to Netflix basic and can’t figure out how to upgrade to standard again

Hi! Up until 2 days ago I had Netflix standard so I'm assuming it would be fine to go back to it?

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