11 Oct 2023 03:09 PM
Hi
Currently doing renovations and I don't have easy access to my main Skyq box. The secondary mini box keeps losing signal as the main box keeps going into an idle state. How do I stop this happening?
11 Oct 2023 03:56 PM
Could it be a connection problem between the main box and mini, has the main box been moved from its usual place while the renovations take place?
Sky Q boxes only go into an eco mode between 2:45-5:45am.
11 Oct 2023 04:10 PM
Still in its normal spot . Getting MR 104 code lots
11 Oct 2023 05:28 PM - last edited: 11 Oct 2023 05:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@HelenDun wrote:
Still in its normal spot .
Covered in dust sheets or surrounded by paint tins?
If it wasn't doing this before, look for local physical changes, or something like 'noisy' electrical device use.
11 Oct 2023 05:38 PM
I'm not sure what you mean by "noisy" electrical devices. I'm now getting a. MR 106 error
11 Oct 2023 05:57 PM - last edited: 11 Oct 2023 05:58 PM
The errors indicate that there is a signal issue between the main box and mini, if the box is still in the same place perhaps a booster (if any) has been unplugged or something is causing interference. If everything was working before the renovations then hopefully it will work again when they're complete.
12 Oct 2023 01:23 AM
Posted by a Superuser, not a Sky employee. Find out more
@HelenDun wrote:I'm not sure what you mean by "noisy" electrical devices. I'm now getting a. MR 106 error
Noisy as in they produce lots of EM interference. E.g. drill motors.
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