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Discussion topic: How to stop main box for idling

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This message was authored by HelenDun This message was authored by: HelenDun

How to stop main box for idling

Hi 

Currently doing renovations and I don't have easy access to my main Skyq box. The secondary mini box keeps losing signal as the main box keeps going into an idle state. How do I stop this happening?

 

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This message was authored by xenon81 This message was authored by: xenon81

Re: How to stop main box for idling

Could it be a connection problem between the main box and mini, has the main box been moved from its usual place while the renovations take place?

 

Sky Q boxes only go into an eco mode between 2:45-5:45am. 

HelenDun
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This message was authored by HelenDun This message was authored by: HelenDun

Re: How to stop main box for idling

Still in its normal spot . Getting MR 104 code lots 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How to stop main box for idling

Posted by a Superuser, not a Sky employee. Find out more

@HelenDun wrote:

Still in its normal spot .


Covered in dust sheets or surrounded by paint tins?

 

If it wasn't doing this before, look for local physical changes, or something like 'noisy' electrical device use.

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HelenDun
Topic Author
This message was authored by HelenDun This message was authored by: HelenDun

Re: How to stop main box for idling

I'm not sure what you mean by "noisy" electrical devices.  I'm now getting a. MR 106 error 

This message was authored by xenon81 This message was authored by: xenon81

Re: How to stop main box for idling

The errors indicate that there is a signal issue between the main box and mini, if the box is still in the same place perhaps a booster (if any) has been unplugged or something is causing interference. If everything was working before the renovations then hopefully it will work again when they're complete.

This message was authored by Chodley This message was authored by: Chodley

Re: How to stop main box for idling

Posted by a Superuser, not a Sky employee. Find out more

@HelenDun wrote:

I'm not sure what you mean by "noisy" electrical devices.  I'm now getting a. MR 106 error 



Noisy as in they produce lots of EM interference.  E.g. drill motors.

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