Discussion topic: How to stop main box for idling
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Message posted on 11 Oct 2023 03:09 PM
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How to stop main box for idling
Hi
Currently doing renovations and I don't have easy access to my main Skyq box. The secondary mini box keeps losing signal as the main box keeps going into an idle state. How do I stop this happening?
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Message posted on 11 Oct 2023 03:56 PM
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Re: How to stop main box for idling
Could it be a connection problem between the main box and mini, has the main box been moved from its usual place while the renovations take place?
Sky Q boxes only go into an eco mode between 2:45-5:45am.
Message posted on 11 Oct 2023 04:10 PM
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Re: How to stop main box for idling
Still in its normal spot . Getting MR 104 code lots
Message posted on 11 Oct 2023 05:28 PM - last edited: 11 Oct 2023 05:29 PM
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Re: How to stop main box for idling
@HelenDun wrote:
Still in its normal spot .
Covered in dust sheets or surrounded by paint tins?
If it wasn't doing this before, look for local physical changes, or something like 'noisy' electrical device use.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 11 Oct 2023 05:38 PM
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Re: How to stop main box for idling
I'm not sure what you mean by "noisy" electrical devices. I'm now getting a. MR 106 error
Message posted on 11 Oct 2023 05:57 PM - last edited: 11 Oct 2023 05:58 PM
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Re: How to stop main box for idling
The errors indicate that there is a signal issue between the main box and mini, if the box is still in the same place perhaps a booster (if any) has been unplugged or something is causing interference. If everything was working before the renovations then hopefully it will work again when they're complete.
Message posted on 12 Oct 2023 01:23 AM
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Re: How to stop main box for idling
@HelenDun wrote:I'm not sure what you mean by "noisy" electrical devices. I'm now getting a. MR 106 error
Noisy as in they produce lots of EM interference. E.g. drill motors.
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