How do you activate paramount +? We have tried & tried & tried

[Kimlouise1969]

We upgraded to sky cinema so we could get paramount +. We've called sky twice for assistance but they say it's paramount issue! So we've tried everything to activate it but to no avail! 
on the sky.com it's giving an error message saying 'we can't do that right now' but this message has been the same since we upgraded! 
PLEASE can anyone help? With step by step idiot guide 🙏🙏

[Lisa-P1987]

Hi there @Kimlouise1969 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks