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Discussion topic: How do I order sky extenders

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This message was authored by Scott73 This message was authored by: Scott73

How do I order sky extenders

Cannot connect skyq mini box to main skyq box. I have moved it into a new part of the house and it says I need sky extenders. Can't find a sky phone number where you actually get to talk to someone. 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: How do I order sky extenders

Posted by a Superuser, not a Sky employee. Find out more

@Scott73 wrote:

Can't find a sky phone number where you actually get to talk to someone. 


You'll have to battle your way past the robot to speak to someone.

I am just another Sky customer and my views are my own
This message was authored by Chodley This message was authored by: Chodley

Re: How do I order sky extenders

Posted by a Superuser, not a Sky employee. Find out more

You can just buy your own extender. Someone on here used a tp-link RE200 v1 (about £20)

 

@Beachmouse  - did you use that to connect directly between a mini and Q or are you on Sky BB and connected it to the router's wifi?

This message was authored by Beachmouse This message was authored by: Beachmouse

Re: How do I order sky extenders

@Chodley My broadband providers is Virgin Business.

 

I connected the main Sky Q box, via Ethernet, to the TP-Link. That is then wirelessly connecting to the network. 

This message was authored by Chodley This message was authored by: Chodley

Re: How do I order sky extenders

Posted by a Superuser, not a Sky employee. Find out more

@Beachmouse wrote:

@Chodley My broadband providers is Virgin Business.

 

I connected the main Sky Q box, via Ethernet, to the TP-Link. That is then wirelessly connecting to the network. 


Ah yeah it was @Gaz1 who was using it via wifi wasn't it.

This message was authored by Beachmouse This message was authored by: Beachmouse

Re: How do I order sky extenders

Yes, I believe he was using WiFi to connect. 

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