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Discussion topic: How do I buy an additional sky q mini box and remote control

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This message was authored by: JOHNDP13

How do I buy an additional sky q mini box and remote control

I want to add and an additional sky q mini box. Can anyone advise how I buy and additional box and remote

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This message was authored by: oldfella

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

@JOHNDP13 wrote:

I want to add and an additional sky q mini box. Can anyone advise how I buy and additional box and remote


Hi @JOHNDP13 

If there is no option in your My Sky account or the VIP App then unfortunately you need to contact Sky directly

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This message was authored by: JOHNDP13

Re: How do I buy an additional sky q mini box and remote control

Thanks I will contact them tomorrow 

This message was authored by: Invisiblename

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

@JOHNDP13 wrote:

Thanks I will contact them tomorrow 


Note that you can't "buy" an additional mini box, you only ever loan the equipment and it must be returned to Sky if you ever close your account.  Any payment charge is for administrative purposes.

I am just another Sky customer!
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This message was authored by: JOHNDP13

Re: How do I buy an additional sky q mini box and remote control

Thanks i will contact sky today

This message was authored by: ookla

Re: How do I buy an additional sky q mini box and remote control

What if I've lsot the box and cancel Sky? How much will they charge me for that loss?

This message was authored by: Laing1

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

@ookla wrote:

What if I've lsot the box and cancel Sky? How much will they charge me for that loss?


@ookla the costs for the various equipment is as follows

 

The charge depends on what equipment you haven’t returned to us:

  • Sky Q 1TB box - up to £117
  • Sky Q 2TB box - up to £135
  • Sky Q Mini box - up to £52
  • Sky Max Hub - up to £75
  • Sky Broadband Hub - up to £53
  • Sky Q Hub - up to £50
  • Sky Max Pod - up to £68
  • Sky Broadband Booster - up to £36

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Daniel72

Re: How do I buy an additional sky q mini box and remote control

When you order an additional Sky Q mini box for multi room does it come with its own remote control?

This message was authored by: Daniel0210

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

@Daniel72 

Yes it does. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Daniel72

Re: How do I buy an additional sky q mini box and remote control

Thank you. 

This message was authored by: ELLYS

Re: How do I buy an additional sky q mini box and remote control

I'm trying to buy a sky Q mini box for my bedroom 

 

This message was authored by: Daniel0210

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

@ELLYS 

Sky mini boxes, like the main Sky Q box, are loaned to you. You can't buy them. Contact Sky when the lines reopen to discuss as there will be a charge and if you haven't already got a Multiscreen subscription then you need that too. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: ELLYS

Re: How do I buy an additional sky q mini box and remote control

I am a SkyQ customer I have multi room box already I want to purchase another room box for my daughter room I tried to buy one yesterday but they couldn't take my payment from me and they are not responding to call me back so I need to know if there is a way of me getting a mini box another way not sure what to do 

This message was authored by: Daniel0210

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

@ELLYS 

As already stated, you can't buy one. They are loaned to you by Sky for the duration of your Multiscreen subscription or until you cancel Sky Q. 

Persevere on the phone although the lines may still be busy after yesterdays outage.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn

Re: How do I buy an additional sky q mini box and remote control

Posted by a Superuser, not a Sky employee. Find out more

Hi @ELLYS   Go to your account on sky.com and then to Your Products. You should find an Enjoy another Mini box offer.

 

Additional Mini Box.png

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