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This message was authored by: iveheardenough

How do I access U channel app in catchup

Sky requiring upgrade to use or download from U app in catchup. Not showing in app list either. I understand U channels are free to view and can't find a way to upgrade. Anyone any ideas what's up?


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This message was authored by: nigea99 Answer

Re: How do I access U channel app in catchup

Posted by a Superuser, not a Sky employee. Find out more

@iveheardenough wrote:

Sky requiring upgrade to use or download from U app in catchup. Not showing in app list either. I understand U channels are free to view and can't find a way to upgrade. Anyone any ideas what's up?


hi @iveheardenough 

 

The U App is not currently available on SKY Q

 

The programmes covered by the U app - namely the FTA U channels U&Dave ,U&W, U&Drama , U&Yesterday etc can be found under :

Home - Catch up - Channels - U (as well as the subscription U channels such as U&Alibi, U& Gold) 

or 

Home - On Demand - Channels - U

 

Note even though the HD channels of some have closed I think there are still downloads availbe from these channels but these may require the HD add on and/or Signature (for example U&W HD was only available via subscribing to Signature)

 

If you don't have the HD add on then :

 

 Best to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

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This message was authored by: nigea99 Answer

Re: How do I access U channel app in catchup

Posted by a Superuser, not a Sky employee. Find out more

@iveheardenough wrote:

Sky requiring upgrade to use or download from U app in catchup. Not showing in app list either. I understand U channels are free to view and can't find a way to upgrade. Anyone any ideas what's up?


hi @iveheardenough 

 

The U App is not currently available on SKY Q

 

The programmes covered by the U app - namely the FTA U channels U&Dave ,U&W, U&Drama , U&Yesterday etc can be found under :

Home - Catch up - Channels - U (as well as the subscription U channels such as U&Alibi, U& Gold) 

or 

Home - On Demand - Channels - U

 

Note even though the HD channels of some have closed I think there are still downloads availbe from these channels but these may require the HD add on and/or Signature (for example U&W HD was only available via subscribing to Signature)

 

If you don't have the HD add on then :

 

 Best to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

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This message was authored by: iveheardenough

Re: How do I access U channel app in catchup

Thanks, that's really helpful!
Now I understand, everything falls into place!!

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