This discussion topic has been answered Discussion topic: How do I access U channel app in catchup
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Message posted on 21 Jul 2025 05:06 PM
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Sky requiring upgrade to use or download from U app in catchup. Not showing in app list either. I understand U channels are free to view and can't find a way to upgrade. Anyone any ideas what's up?
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Message posted on 21 Jul 2025 06:30 PM - last edited: 21 Jul 2025 06:31 PM
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@iveheardenough wrote:
Sky requiring upgrade to use or download from U app in catchup. Not showing in app list either. I understand U channels are free to view and can't find a way to upgrade. Anyone any ideas what's up?
The U App is not currently available on SKY Q
The programmes covered by the U app - namely the FTA U channels U&Dave ,U&W, U&Drama , U&Yesterday etc can be found under :
Home - Catch up - Channels - U (as well as the subscription U channels such as U&Alibi, U& Gold)
or
Home - On Demand - Channels - U
Note even though the HD channels of some have closed I think there are still downloads availbe from these channels but these may require the HD add on and/or Signature (for example U&W HD was only available via subscribing to Signature)
If you don't have the HD add on then :
Best to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
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Message posted on 21 Jul 2025 06:30 PM - last edited: 21 Jul 2025 06:31 PM
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@iveheardenough wrote:
Sky requiring upgrade to use or download from U app in catchup. Not showing in app list either. I understand U channels are free to view and can't find a way to upgrade. Anyone any ideas what's up?
The U App is not currently available on SKY Q
The programmes covered by the U app - namely the FTA U channels U&Dave ,U&W, U&Drama , U&Yesterday etc can be found under :
Home - Catch up - Channels - U (as well as the subscription U channels such as U&Alibi, U& Gold)
or
Home - On Demand - Channels - U
Note even though the HD channels of some have closed I think there are still downloads availbe from these channels but these may require the HD add on and/or Signature (for example U&W HD was only available via subscribing to Signature)
If you don't have the HD add on then :
Best to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences
(Please note this setting can only be set on the Main box)
Message posted on 21 Jul 2025 07:31 PM
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Re: How do I access U channel app in catchup
Thanks, that's really helpful!
Now I understand, everything falls into place!!
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