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Discussion topic: How can I watch Now TV on my new SkyQ system? There is no way to download the app onto my TV

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This message was authored by: Jands

Message posted on ‎12 Sep 2023 06:55 PM

How can I watch Now TV on my new SkyQ system? There is no way to download the app onto my TV

I have recently been upgraded to SkyQ from an older Sky system. Unfortunately the NOWTV app isn't listed, whereas Youtube, Netflix, etc, are easy to use. I wasn't informed that this would be the case when agreeing to the upgrade.

Are these my choices? 1) upgrade my Sky package at no small expense or 2) cancel Sky altogether and move to Freesat.  

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This message was authored by: GD1

Message posted on ‎12 Sep 2023 07:00 PM - last edited: ‎12 Sep 2023 07:04 PM

Re: How can I watch Now TV on my new SkyQ system? There is no way to download the app onto my TV

Posted by a Superuser, not a Sky employee. Find out more

@Jands  Now TV is not & has never been on Sky Q, it sounds like you have Now TV on yout TV's apps instead?

 

If you had an older Sky system then that is Sky+HD which certainly had no apps at all so must have been using your TV apps instead.

 

Having Sky Q installed does not affect the apps on your TV in any way, have you checked your TV's remote to navigate to them?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: nigea99

Message posted on ‎12 Sep 2023 07:03 PM

Re: How can I watch Now TV on my new SkyQ system? There is no way to download the app onto my TV

Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:

@Jands  Now TV is not & has never been on Sky Q, it should like you have Now TV on yout TV's apps instead?

 

If you had an older Sky system then that is Sky+HD which certainly had no apps at all so must have been using your TV apps instead.

In addition to this can I ask why you would subscribe to Now TV if you have SKy ?

 

Or do really mean an app to connect to your SKy Q box (the app for this is SKy Go)

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