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Discussion topic: How can I install apps on my replacement Sky Q box?

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Avatar for Helench991
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This message was authored by: Helench991

Message posted on ‎03 Oct 2024 02:06 PM

How can I install apps on my replacement Sky Q box?

I have had to get a replacement box but my apps including Netflix have disappeared 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎03 Oct 2024 02:10 PM

Re: How can I install apps on my replacement Sky Q box?

Posted by a Superuser, not a Sky employee. Find out more

Updating the software will probably bring them back:

https://www.sky.com/help/articles/updating-sky-box-software

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for nigea99
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This message was authored by: nigea99

Message posted on ‎03 Oct 2024 02:13 PM

Re: How can I install apps on my replacement Sky Q box?

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:

Updating the software will probably bring them back:

https://www.sky.com/help/articles/updating-sky-box-software

@Helench991  - the later steps in that link do also give details on the refresh of apps in addition to updating the software

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