Hot q box very hot

[Grin1]

Keep trying to reach sky but getting put off with the bot my box is super hot have to unplug it and re plug lasts a day than redo can't get anywhere with sky thanks a lot 

[Daniel0210]

@Grin1 

You should be able to rest the palm of your hand down on the surface.

🔹

All calls will start automated (aka 'the bot') which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.