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Message posted on ‎15 Oct 2023 02:57 PM

Home 1080 Home not working

Hi, I have mode not supported on my TV - I have tried home 1080 home on the remote but it is not working - any guidance here?

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Message posted on ‎15 Oct 2023 03:54 PM

Re: Home 1080 Home not working

Posted by a Superuser, not a Sky employee. Find out more
@StephP1 wrote:

Hi, I have mode not supported on my TV - I have tried home 1080 home on the remote but it is not working - any guidance here?

@StephP1 Have you tried rebooting your TV and your main Q box ie
putting your TV/box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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Superuser
This message was authored by: Laing1 Answer

Message posted on ‎15 Oct 2023 03:54 PM

Re: Home 1080 Home not working

Posted by a Superuser, not a Sky employee. Find out more
@StephP1 wrote:

Hi, I have mode not supported on my TV - I have tried home 1080 home on the remote but it is not working - any guidance here?

@StephP1 Have you tried rebooting your TV and your main Q box ie
putting your TV/box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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This message was authored by: StephP1

Message posted on ‎15 Oct 2023 04:09 PM

Re: Home 1080 Home not working

That has worked 🙂 Thanks very much for responding 

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This message was authored by: Laing1

Message posted on ‎15 Oct 2023 04:16 PM

Re: Home 1080 Home not working

Posted by a Superuser, not a Sky employee. Find out more
@StephP1 wrote:

That has worked 🙂 Thanks very much for responding 

@StephP1 you are welcome 😀


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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