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Discussion topic: Hi

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This message was authored by ChadRyan This message was authored by: ChadRyan

Hi

how does it affect my sky Recordings if something is recorded in HDD or SSD


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This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat Answer

Re: Hi

@ChadRyan 

Do you mean the difference between HD (High Definition) and SD (Standard Definition)? 
HD is better because it has a higher resolution and therefore a sharper, more detailed picture quality. The file sizes for HD recordings are therefore larger than the lower quality SD recordings so will take up a bit more space on your hard drive. 

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

how does it affect my sky Recordings if something is recorded in HDD or SSD


Hi @ChadRyan When moving big files, HDDs can copy 30 to 150 MB per second (MB/s), while standard SATA SSDs perform the same action at speeds of 500 MB/s.

They are disk drives though, SKYQ only has a HDD drive, and cannot be replaced with a SSD drive.

If you are talking about picture quality, recording in HD gives you a clearer sharper picture then material recorded in SD.

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I used to have superpowers… But a therapist took them away.
This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat Answer

Re: Hi

@ChadRyan 

Do you mean the difference between HD (High Definition) and SD (Standard Definition)? 
HD is better because it has a higher resolution and therefore a sharper, more detailed picture quality. The file sizes for HD recordings are therefore larger than the lower quality SD recordings so will take up a bit more space on your hard drive. 

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

how much is HD a month then and is HD more expensive than yes or no

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan 

The price of HD will be determined by you negotiating a discount with Sky. You can expect to pay up to £8pm.

 

By the way your three duplicate posts have been removed to prevent us duplicating the replies. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
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ChadRyan
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This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

What does this mean please and I have already got my HD channels free for two months with sky  can also see my orders within MySky app and how do I say what time and paying for in the my sky app please without phoning up sky all the time please

This message was authored by oj01 This message was authored by: oj01

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan If you have agreed a 'free for 2 months' deal then it's likely you've also agreed how much you will be paying once the free period has ended. 


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ChadRyan
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This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

Thank you for answering my question how can I see within the my sky vip what offers and discounts I have got, and how can I see what I'm paying for as well on my sky vip app 

This message was authored by Jones_The_Cat This message was authored by: Jones_The_Cat

Re: Hi


@ChadRyan wrote:

Thank you for answering my question how can I see within the my sky vip what offers and discounts I have got, and how can I see what I'm paying for as well on my sky vip app 


On the MySky app scroll down on the first screen to where it says Bills & Payments. This will show what you are paying and should list the offers you currently have. You can also click on Your Products for more information on the individual elements of your package. 

If you have been given a couple of months of free HD and don't want to continue paying for it then you'll probably have to ring Sky to get it removed from your package. They usually need 31 days notice to prevent you being charged. 

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

I i'm just gonna wait because on the 6th of February between 12 and 5 I've got a sky engineer booked to come out to have a look at the box for me so I can ask him if there's any questions I may have about the box

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Hi

how do I know when I have to make this decision to cancel or keep my sky HD subscription,

 

would I get an email from Sky or we I have to phone them up to cancel it yes or no

This message was authored by Quoman7 This message was authored by: Quoman7

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

how do I know when I have to make this decision to cancel or keep my sky HD subscription,

 

would I get an email from Sky or we I have to phone them up to cancel it yes or no


Hi @ChadRyan If you decide that you want to carry on with what you have now, you can do nothing and your subscription will carry on with the payments that are shown on your future bills. ( see billing in the MY SKY app)

If you want to cancel anything from your SKY subscription you will need to call SKY and talk to an advisor, before the two months free add ons are up!

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This message was authored by Laing1 This message was authored by: Laing1

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

how do I know when I have to make this decision to cancel or keep my sky HD subscription,

 

would I get an email from Sky or we I have to phone them up to cancel it yes or no


@ChadRyan you would normally have to give 30 days notice to cancel any subscription and typically need to contact Sky to cancel so if you wish to cancel your free 2 month HD subscription and not pay anything at all you would need to contact Sky after your first month is up 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

if something is recorded in HDD or SSD


Just to clarify, HD (High Definition) and SD (Standard Definition) are different to HDD (Hard Disk Drive) and SSD (Solid State Drive)

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ChadRyan
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This message was authored by ChadRyan This message was authored by: ChadRyan

Hi

why is HD subscription, not part of the sky VIP Subscription I faut sky had told me sky HD was a part of sky vip so what does that mean please does that mean sky HD subscription is a part of sky vip does that mean we get HD cheaper yes or no, if it is a part of sky vip yes, or no

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