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Discussion topic: Can you transfer recordings from a faulty sky Q box to a new sky Q box?

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This message was authored by keith+pattison This message was authored by: keith+pattison

Can you transfer recordings from a faulty sky Q box to a new sky Q box?

 Hi,

My sky Q box keeps going faulty and i keep having to reset it.

The problem is that i have saved recordings on its hard drive from

years ago that i do not want to loose!

If i get a replacement Q box is there any way to transfer my saved

recordings?

As i assume that cannot be done, i am putting up with a faulty Q box.

 

thanks

 

Keith

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This message was authored by oldfella This message was authored by: oldfella

Re: Can you transfer recordings from a faulty sky Q box to a new sky Q box?

Posted by a Superuser, not a Sky employee. Find out more

@keith+pattison wrote:

 Hi,

My sky Q box keeps going faulty and i keep having to reset it.

The problem is that i have saved recordings on its hard drive from

years ago that i do not want to loose!

If i get a replacement Q box is there any way to transfer my saved

recordings?

As i assume that cannot be done, i am putting up with a faulty Q box.

thanks

Keith


No way unfortunately to transfer recordings @keith+pattison 

Buy and keep from Sky Store can be re downloaded to another box but not recordings

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can you transfer recordings from a faulty sky Q box to a new sky Q box?

Posted by a Superuser, not a Sky employee. Find out more

@keith+pattison 

As you've guessed it can't be done I'm afraid. Sky Q boxes are not designed for long term storage. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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