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Discussion topic: Hi. My room is being decorated and I have no signal but sky Q box doesn’t let me watch Netflix. Hi

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Prospect
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Hi. My room is being decorated and I have no signal but sky Q box doesn’t let me watch Netflix. Hi

‎20 Jun 2024 07:23 PM

Hi. My room is being decorated and I have no signal but sky Q box doesn’t let me watch Netflix. Hi

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nigea99
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Re: Hi. My room is being decorated and I have no signal but sky Q box doesn’t let me watch Netflix.

‎20 Jun 2024 07:43 PM

Posted by a Superuser, not a Sky employee. Find out more
@Prospect wrote:

Hi. My room is being decorated and I have no signal but sky Q box doesn’t let me watch Netflix. Hi

hi @Prospect 

 

This is quite possible as the SKY Q box needs a periodic 'Keep alive' signal via the Satellite - if it doesn't get this signal it effictively **bleep**s the box down until it get it. 

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