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Discussion topic: Hi, I upgraded my tv package last night and still don't have the channels. It says problem with sate

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Message posted on ‎29 Jun 2023 09:34 PM

Hi, I upgraded my tv package last night and still don't have the channels. It says problem with sate

Hi, I upgraded my tv package last night and still don't have the channels. 

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This message was authored by: Trayler+Wilkinson

Message posted on ‎29 Jun 2023 09:35 PM

Re: Hi, I upgraded my tv package last night and still don't have the channels. It says problem with

And I cannot get any help on the phone 

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This message was authored by: Daniel0210

Message posted on ‎30 Jun 2023 04:58 AM

Re: Hi, I upgraded my tv package last night and still don't have the channels. It says problem with

Posted by a Superuser, not a Sky employee. Find out more

@Trayler+Wilkinson 

Your thread title stopped before the relevant part. Are you seeing a message on the screen saying something like "no satellite signal'? If so have a look at the troubleshooting in this link

https://www.sky.com/help/articles/sky-tv-no-satellite-signal  
If that doesn't help you may have to arrange an engineer to check your dish isn't out of alignment. 


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