Hey, I signed up in October my bill is meant to be 54€ due today. But my bill is saying €111

[Dannielle3]

Hey, I signed up in October my bill is meant to be 54€ due today. But my bill is saying €111. I've only 68€ put on my account to cover the bill. Why is it showing up that high? 

[Daniel0210]

@Dannielle3 
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future