When watching sky one of our mini boxes it keeps freezing. We reactivate through settings and it’s g

[Jayne22]

Our mini box in one room keeps freezing despite resetting and going through reactivation. 

[Chodley]

Might have a weak wifi signal. Can you stand next to it and run something like Apple's "Airport Utility" and do a wifi scan, see what signal strength you get from the main Q box or if you are on Sky broadband, from the router.

It's shown in dB. (Negative, higher numbers are weaker)