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Discussion topic: Hello

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This message was authored by: AVS2

Message posted on ‎01 Jun 2024 08:05 AM

Hello

Hello


My sky box Q I cannot record or download problems as it says the Hard drive problem.  

thank you

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎01 Jun 2024 08:16 AM

Re: Hello

Posted by a Superuser, not a Sky employee. Find out more

You'll probably need a new box: https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

 

Remember to remove your viewing card for a box swap.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎03 Jun 2024 06:46 AM

Re: Hello

@PandJ2020 

 

i have ordered a new box from sky

 

thank you 

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This message was authored by: lettice

Message posted on ‎03 Jun 2024 06:54 AM

Re: Hello

Posted by a Superuser, not a Sky employee. Find out more
@AVS2 wrote:

@PandJ2020 

 

i have ordered a new box from sky

 

thank you 

Make sure, when the courier arrives with your Sky Q box replacement, you remove the viewing card from your current faulty box, as you will need this for your new replacement box.

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