Hello message always at start up

[FTB1]

When starting Sky Q a hello message has started appearing every time,  always used to just go to the home page? Any ideas to stop it?

[Invisiblename]

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@FTB1 wrote:

When starting Sky Q a hello message has started appearing every time,  always used to just go to the home page? Any ideas to stop it?

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Are you sure it's from Sky and not your TV?

[FTB1]

No it's Sky, says hello, press home and wait!

[PandJ2020]

Are you powering the box off?  (i.e. at the plug?)

[FTB1]

Hi, Yes the box & TV are connected to a smart switch and Google turns them off on command.

[FTB1]

But this has always been the case and the Hello message only started a few weeks ago?

[PandJ2020]

So the answer is not to turn it off.

[FTB1]

I see your point but as I said we turned it off before and this didn't happen,  also everyone is doing their best to save energy, I turn almost everything off at night.

[Mark39 · Accepted solution]

Sky Q boxes aren't designed to be disconnected overnight. Providing you have the box set to Eco mode their overnight power use is negligible.

[FTB1]

Fair point, I will try it, thanks.