I spoke to an advisor last month and he added hd on my package for free. Since then I have had to have an engineer out and he changed my boxes. Hd has disappeared and you want to charge me for it now. Can I have it put back on for free as I did previously. Thank you
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to assist other customers.
Was the 'free' HD add on time sensitive ie; free for a limited time like a month.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
