Hayu App not working

[FRattle]

When we go to Hayu app on teh Q box all we get is a blank screen.  I have shut down the qbox and plugged out but still the same.  Any thoughts?

[stereohaven · Accepted solution]

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@FRattle wrote:

When we go to Hayu app on teh Q box all we get is a blank screen.  I have shut down the qbox and plugged out but still the same.  Any thoughts?

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Take a look at this thread: https://helpforum.sky.com/t5/Sky-Stream/HAYU-Application-continues-to-not-work/m-p/4859500 

Seems to have been a problem for a few people, but is currently loading OK for me to be honest.

[FRattle]

Thank you for that update.  What I did was followed the App re set precedure for Q Box.  That seemed to work:
Press home key on remote > scroll to settings then press 0,0,1 > Select.  Select apps and highlight Refresh all Apps.  The screen will stay at "Your apps is being refreshed"  until you dismiss it. So leave that up for 5 minutes or so and then when dismissed  then leave another 5 minutes before starting normal viewing.